Forethought

Forethought

Unlock efficiency by automating your customer support with generative AI, lowering support costs while providing top-tier service in every customer interaction.

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Search Result For "Forethought AI Tool"

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Customer Support AI | CX Automation Platform | Forethought

Doing more with less is the new business imperative. Forethought's generative customer support AI—powered by SupportGPT —uses Large Language Models (LLMs) and fine-tunes them on your own data to maximize efficiency and ROI for support teams. 91%. average model accuracy. 40%. [Continue..]
forethought.ai


SupportGPT: AI-First Customer Support Automation | Forethought

The Complete, AI-First Customer Support Automation Platform. SupportGPT leverages Large Language Models—the same technology behind OpenAI's ChatGPT—and fine-tunes them on your customers' conversation history. Autoflows are first-of-its-kind, advanced customer support automation built into SupportGPT. Support agents can specify their ... [Continue..]
forethought.ai


Human-Centered AI for Customer Service | Forethought

AI as a tool can deliver so many benefits—you'll just need the right platform. Forethought provides end-to-end customer support optimization with conversational AI. Our customers report faster resolutions, happier customers, less agent strain, quicker onboarding of new hires, and decreases in tickets. [Continue..]
forethought.ai


Generative AI for Customer Support Automation | Forethought

How Forethought Is Creating the A.I.-Powered Solutions for the Modern Workflow. "When a ticket is coming in, it can predict whether it's a high-priority or low-priority ticket and which agent is best qualified to handle this question. And this all happens before the agent even touches the ticket.". Battlefield winner Forethought adds tool ... [Continue..]
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Last Updated: Apr 22, 2024.